Vodafone — No response from Vodafone after unnessesory balance deduction

Address:

Ahmedabad, Gujarat

Hello Vodafone, I am Sandip Kyada - [protected], Yesterday i complain in vodafone customer care regarding my balance deduction, Now on 24 April Vodafone customer care executive (Menka) had promised to refund Rs 64, and said that u will received that amount whithin 24 hours . but is now more then 30 hours i didn't get single rupee, and today on 25 April i called again in Vodafone customer care executive (Anirudh) and He also promised me that you will get your refund within 4 hours . But it 8 hours after commitment I didn't received single rupee . Now again I am trying to call in Vodafone but I am not able to connect any customer care executive on call . i have tried at least 5 to 7 times but not getting any response . Notice my problem and resolve it as soon as possible . Thanks