[Resolved] Vodafone — Not received of physical bills but they are charged amount from dec-2013 to till date.

veerasp

from New Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.vodafone.in

I am using Vodafone service from Dec-2013 to till date . i have been paying every month Rs.50/- for Physical bill( Send to Address). But i did't receive any single bill from Vodafone. i spoke to customer service ( executives) /Supervisors / Vodafone stores they are simple replied " your address is not found bill is returned or some one received in the name of sulochana there was nobody in the name sulochana and all my bills like, credit card, bank statements etc. are received same address only vodafone bills were not received. i spoke to vodafone peoples plz refund my amount which ever you are charged for physical bill from Dec-213 to till date. But they are not reply and simply saying not possible or bill is addressed. I have many time complaint on this issue ... complait IDs also available.

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Feb 17, 2016

Complaint marked as Resolved

8297596482 recent I called to 199 [email protected] [email protected] [email protected] Dear Customer, Thank you for writing to Vodafone. This is an automated response to your e-mail. We are upgrading our systems and we will not be able to process your Post-paid account specific requests. We will respond to you within 2 working days. We appreciate your cooperation during this period. Happy to help, Vodafone Care Contact numbers Vodafone Care : 199 or +91- 9885098850 For complaints/requests : 198 (toll free) Fax number : +91- 4027764777 Website : www.vodafone.in Vodafone South Limited (U74899DL1995PLC074451) Vodafone South Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad 500 016, Telangana, India. T +91 40 71718000.F +91 40 2776 4700 Registered Office C-48, Okhala Industrial Area, Phase II, New Delhi-110020 Contact No: 011-71718000 Fax no. +91112694015

Vodafone India customer support has been notified about the posted complaint.