[Resolved]  Vodafone Pvt. Ltd — Charged extra amount

Address:	Ahmedabad, Gujarat, 382424
Website:	www.vodafone.com

My name is Navin Panchal. I have total 4 postpaid connections of Vodafone. One of them was used by my friend. As a friend i have referred this card and give him for a use. He has used it max. around 1 month and bill amount was not more than 250 Inr. He just forget to inform to company for disconnect this sim. Company has disconnect this sim after 3 or 4 months and increase due amount around 691. As i have given this sim to my friend, company has barged my outgoing calls of my personal number [protected].I am using this number for my business purposes. As i was not able to do outgoing call on same times, i got losses around 500 INR. I connected many times to companies customer care for decrease due amount but all persons told me that anyhow i have to pay this amount to Vodafone otherwise all sims were disconnected(Except- Rohit Rathode-good service).All executives told me that you can move your all your sims to another service provider- very bad response- (Except- Rohit Rathode- Thanks good answer). One is ready provide me bill for 691 INR. Only Rohit Rathode suggested me to visit nearest Vodafone store, so i visited Motera store(Ahmedabad) for bill but no one is giving bill of 691 Amt. At first visit, i met Dikshwa but she is not ready to listen anything and not ready to provide bill for this. Without any bill, how can i pay this money. Company has no proof for this amount. Actual amount should not be higher than 250 INR and company is asking for 691 -3 times in terms of due payment charges etc.. Everyone knows that there are lost of extra charges led down by company to customers every month. If you complaint again this charges, then company will reduce this amount and if you do not complaint against this, they earn lots of profits in form of extra charges.Before to this, i also charged 3 times by company by activating extra services and extra using internet a nd i have simple mobile handset on that days, so question is how can i use internet? After some days, i complaint against this, company has repay some amount to me.Great Business.Company earns lots of money by these types of cheating activities. Government have to take strict acttion against to this. Example: Company have 3 or 4 crores customers in India. By this way, company gets 100 per customer in a year(minimum), the amount crosses crores of rupees. Really fantastic business bro. Vey disappointed with this thing. My number is [protected] and e- mail id is [protected]@gmail.com Please refund my money otherwise i will go legal as i have not received bill for 691 INR, which i already paid.I am ready to pay the actual amount which is used by my friend.-- URGENT