[Resolved] Vodafone — Regarding disconnection of my number

dshas97

from Khanna, Punjab

Address:

Pune, Maharashtra

Hi, I have already opted for the disconnection of my postpaid number "[protected]" 3 months back itself through the vodafone store in Maharashtra. I have already relocated to my Native place. So I disconnected it by going to the vodafone store in Maharashtra. But you people are still sending me bills. please disconnect it. And asking me to send this mail from my registered email ID. This is my registered email ID and vodafone people are sending bills to this ID itself. vodafone people have wrongly entered my email ID as "[protected]@gmail.com" in your records instead of "d.[protected]@gmail.com". That is your mistake.

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Dec 2, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Apr 07, 2014

Updated by dshas97 My contact number is "[protected]".

Verified Support

Apr 09, 2014

Vodafone India Customer Care's response Hello Shashi,

Thanks for speaking to us. As conveyed, we've received the deactivation request in mid bill cycle hence there is an outstanding amount of Rs.101.51 as there is no rentals charged in bill dated 05/2/2014 post deactivation request processed.

Regards,
Vodafone.

Verified Support

Apr 23, 2014

Vodafone India Customer Care's response Hello Shashi,

Please spare few minutes to tell us about your experience at http://bit.ly/1fo4qWZ

Regards,
Vodafone.