[Resolved]  Vodafone — Sim related

Address:Mysore, Karnataka

Hi, Sir,


My name is sadiq, My sister lost the phone saturday 14/02/2015 with vodafone SIM, Mobile no: [protected]
We are using this SIM past 5 years, When i called to customer care for blocking the sim he told this sim not ur name, Actually this sim registered my younger brother name :Raziq ulla, But Vodafone customer care telling
this sim not ur name, so please recheck the call history and registration person again i[censored]r side by mistake wrong entered .and this sim yesterday night i blocked ref no :[protected].for ur information, So please resolve this issue
as soon as possible,


If contact me any query pls feel free to contact:[protected]
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Dec 6, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2015
Vodafone India Customer Care's response
Hello sadiq ulla,

We did not get any response when we called 9****6***6 at various intervals on 26 Feb 2015 hence we'll call you back with an update in a short while.

Regards,
Vodafone India.
Verified Support
Mar 02, 2015
Vodafone India Customer Care's response
Hello sadiq ulla,

Pls share a suitable time to update you. There was no response when we called on 28 Feb 2015.

Regards,
Vodafone India
Complaint comments 

Comments

Sir i my brother already visit to vadafone store but not yet helping only tell this sim not ur name please provide correct information after i give new sim,
Dear Sir/madam,
Vodafone side two times called me but no use i telling again and again please visit that registered person address and ask that person he using this number are not .
If not please reoffer me new sim because this no using past 5years in my home.please check call history

Regards,
Sadiq ulla

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