Vodafone Store — Vodafone India — Unethical termination of vodafone number [protected] and [protected]

Address:

Pune, Maharashtra, 411046

Both these numbers were part of Police plan on my father’s name since 5 years. Last month I visited Vodafone store in Dhankawadi, Pun. (Shrivari Enterprises PQVMS121 Address: Shop No.6, Vinkar Society, Chavan Nagar, Dhankawadi, Pune ) and requested them to transfer these numbers to me-Abhijit Sale, under corporate CUG. I submitted all the address, identify proofs, photo along with NOC of my father. They activated the numbers and everything was working as usual. After 2 week my both numbers were terminated, I called multiple times to Vodafone helpdesk to understand what went wrong, They advised me to aging visit to Vodafone store. When I visited the store they asked me to submit latest Light bill which I had already provided them, I escalated this to senor person from Vodafone store and they told me that they forgot to upload my document hence connection got terminated. Such an irresponsible behavior! After long follow-up finally after 48 hrs. they activated my number. Since Yesterday(8th Oct 15) from 07:30PM IST, my both numbers are again terminated…I end up calling Vodafone store guys and as usual they were not responding to calls. Today, 9th Oct – I visited the same Vodafone store and inquired about termination, this they are saying the 3rd party person who is responsible to perform validation could not able to find your address hence they have terminated my Connection…..i did not receive call on my secondary number which I have registered in Vodafone, no one notified me about the verification process, if the 3rd party person did not find my location, they would have called me to confirm my address..Vodafone store is saying nothing is in their hand. Is that 3rd party person decides whether customer should use Vodafone services or not? What is the proof if that person really tried to find my address, what if he did not even take any efforts to find my address? Vodafone store don’t have answers of these questions.. Now I am helpless..need your help!