[Resolved] Vodafone — Suddenly vanished data balance
S
Srikanta Panja
from Dinhata, West Bengal
Address:
713101
According to trai, i gave stop sms to 1925 to deactivate my internet service. you did not deactivate my internet service, instead u deactivated my internet pack. when i activated it back my balance around 1000mb in my data pack has gone. i lost 1000 mb because o[censored]. according to trai, start or stop is meant for internet usage in main balance & not for data packs. for using data packs, its deemed to be restricted to the specified data volume or the specified period. but u r against the trai regln & u r cutting down the data pack & u r looting the data balance. i kindly request u to revert the data balance in my account. now timebeing i recharged again for my internet usage. my mobile no [protected]
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Jul 7, 2016
Complaint marked as Resolved
They call me. But they said that my data is for fitted due to stop masage. In Airtel it work nicely.
Please don't buy Vodafone. They may forfit your data with silly mistake.
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