Vodafone — The new post paid sim is not registered on network even they they are keep telling me try to call 117 for tele - verification.

Address:Pune, Maharashtra, 411023
Website:www.vodafone.in/home-mhngoa

Its a copy of mail which was sent to (vodafonecare.[protected]@vodafone.com, nodal.[protected]@vodafone.com, nidhi.[protected]@vodafone.com) even nodal officer is not free to check the issue with there subordinates

Hi Team,

It's very disappointing to keep telling you same thing since last two weeks and still I have to explain it. The given post paid simcard is not registered on network. As requested please find attached screen shot for reference.

Don't know what you have done with the simcard no. Whether it's correct in your system?
Could you please check? The SIM no is[protected] kindly check.

For mobile number [protected] from pune I hope it's in home circle right?

By the way I am telecommunications Engineer not new to mobile phones and SIM card. I am using it since my childhood so don't worry about suggestions like below.

"The toll free number 117 will work from home circle only"
"OR I need to complete MY tele verification by calling on 117 (toll free) from your Vodafone number."

(Any mature person can tell you that if SIM is not registered on network it won't work. Below mails shows the understanding of your customer care executives and they are not even bother about customers concerns.)

They have changed 3 times the reference no's on same concern.
1.[protected]On 16/11/15)
2.[protected]On 18/11/15)
3.[protected]On 21/11/15)

And for every revert I had to drop you people at least 3 emails then only I have received a revert with same nonsense explanations
Please check the date differences between concern reference no's.

And the executives who are involved in handing over the post paid SIM card to me are pathetic guys ever I met.

Thanks for the perfect experience with Vodafone people.

Kaushal
[protected]
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