Vodafone — They give me wrong query

Address:

Panipat, Haryana

I call customer care and they pick my call then i tell that my sim dosnot recieving 3G network and they said please sms ACTPG3G to 199 and i recharge with 62 rs and i recieve 600mb for 30days and aftet messiging this ACTPG3G to 199 my all internet balance cut an d i call customer care for this they said that this is your fault our excecutive does not give you wrong quiery they give right quiery and their executive name is rajiv kumar i am not sure about this but i am sure 50% that his name is rajiv kumar who give this quiery to me