Vodafone — Unauthorised deduction from my prepaid balance

Address:

Bangalore, Karnataka

There are multiple deductions from my prepaid account [protected] on account of some value packs which I had never seen before nor I am aware of what they are. This happens regularly when I am on roaming and Vodafone customer care doesn't help either. I am on a 3G network with monthly pack activated hence it is beyond understanding why there are these charges. Please look into this matter urgently else I am going to switch to another network upon my return from roaming