Vodafone — Unauthorized postpaid charges

Address:Kolkata, West Bengal, 700067
Website:myvodafone.vodafone.in

I have been using a postpaid plan of E_Connect_3G_375 for the past 2 years.
Suddenly they changed the plan to E_Connect_3G_399_PAYG without even notifying me. I have neither wrote them to change the plan or communicated over phone. Who have given vodafone the right to change the plan according to their wish? They have charged me unnecessary for the month of April'16.
I used to pay a bill amount of Rs 430 on an average every month. But they have sent me a bill of Rs1215 this month.

This is completely unjustified and I want a revised bill sent with my prior pack activated.
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Vodafone India customer support has been notified about the posted complaint.
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My number is [protected]
Vodafone has been charging my credit card for a phone that I no longer have for 6 years! I have contacted them. My credit card company has contacted them and they continue to charge me different amounts for a service I do not have. Call me at[protected]

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