[Resolved] Vodafone — Unethical billing

Vellur Pandian R K

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

i used Vodafone post paid connection for 3 months; I don't like their un ethical billing so cancelled my connection; They said you have to pay due of Rs. 106; I paid it and i have reciept for that; And i given cancellation letter in vodafone store T.Nagar chennai; They agreed and it will be cancelled in a week But, Now they are saying to pay Rs. 358 an if i failed to pay it will be added interest of 2.50% each day Why should i pay when i have not used And also it has been disconnected where they agreed it will be cancelled in week And the phone number and online login is inactive now Thanks Vellur [protected]

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Jan 13, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2014

Vodafone India Customer Care's response Hello Vellur Pandian R K,

We called you on the number you shared with us but were not able
to reach you. However, we'll get back to you with the feedback in a
short while.

Regards,
Vodafone.

Verified Support

Apr 26, 2014

Vodafone India Customer Care's response Hello Vellur Pandian R K,

We tried reaching you on the number you shared with us but were
not able to speak to you. Please share with us your alternate contact
number & a suitable time between 9 AM to 6 PM for us to get in touch
with you to get more information regarding your concern.

Regards,
Vodafone.