[Resolved] Vodafone — unwawanted balance deduction.and unhappy with customer care response | |||
My vodafone no is [protected]. An amount of Rs 30, 15, 5 has been deducted from my balance in.prevoius month without any information. I have not downloaded anything or requested for any vodafone services. They are showing in my last deductions that a download has been done namely 'DNLD-HELLO1_TVALLSOUTH_30-HELLO1STORE'. which I have not done details can.be seen.from vodafone records. Please solve this fraudulent activities of vodafone just to harass people. They are being so unlawful. And evn taking to customer they didnt respond rightly just said we hve to careful while using plan .recently today also.deduction 15 rs was made where i was tryinv to get 5 rs per day plan on complaing to cc they said they cnt do.anything intsnt click.hv mde this . So cn this problm be solved and i get my bal refunded as i hvnt utilises any of the services .i request vodafone to provide correct n neccesry deduction only. And should respond to customer request . Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. | |||
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