Vodafone — Validity not extended provided as per plan
S
Shiva Moogi
from Mysore, Karnataka
Address:
Mysore, Karnataka, 570027
Website:
myvodafone.vodafone.in
I had recharged for RC 14 on 31st Oct, 2015 which is a STD plan for 30 days via the IVRS by calling 121, after the RC 14 has been activated, there was a continuation to that call asking to do recharge for RC 7 to double the validity and i did so.The validity has not been doubled as it got expired on 29th Nov, 2015. Thinking that the STD pack validity is for 60 days i was on call for longer time and Rs 21 got deducted as per general plan. Spoke about the same to the customer care executives and they did not provide any proper information and speaking some nonsense instead of listening to the issue faced by me. The way they spoke was not professional. Kindly look into the issue.
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