[Resolved]  Vodafone — Stay away from this company

Address:Kolkata, West Bengal

Hi,

I am an employee off an MNC Kolkata based, currently posted in Singapore since last 3 months.

On 11th night India time, my VODAFONE NUMBER has been provided to someone else replacing the SIM card without any verification to the Hacker. ([protected])
I am in Singapore and my number was a running one.

The number was post paid and Corporate one.

The Vodafone have helped the Hackers to Hack my ICICI Bank account and withdraw 6.92 Lakh INR from my accounts to other ICICI Bank accounts using Mobile banking.


I want justice and I want my money back.
I have already raised the case to Westbengal Consumer Court. Grievance no. is 1061/2014 dated 4/15/2014.
I have filed Diary also and would file FIR soon if I do not see any progress on the same and the Compensation.
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Dec 19, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2014
Vodafone India Customer Care's response
Hello,

Kindly note, you will receive a reply by e-mail as the concern has already been escalated to the relevant team to be addressed.

Regards,
Vodafone
Verified Support
Apr 22, 2014
Vodafone India Customer Care's response
Hello,

Please note, our team will reply to your mail since the concern has already been forwarded to the relevant team and they are following up the matter with utmost priority.

Regards,
Vodafone
Complaint comments 

Comments

I am waiting for their Reply since 15th April. They are NOT even bother to reply after cheating me and after helping this Crime???? I have filed FIR also. The address was of my MNC Office address only and all the Photo Identity proof are in self custody. So How come without Address proof and without original photo identity proof and when I am in Singapore they can provide my Corporate number to the hacker to just help the m to do Fraud Transaction crime.
The address from where the SIM has been issued is attached herewith. Why Vodafone is so silent?

I am waiting for their Reply since 15th April. They are NOT even bother to reply after cheating me and after helping this Crime???? I have filed FIR also. The address was of my MNC Office address only and all the Photo Identity proof are in self custody. So How come without Address proof and without original photo identity proof and when I am in Singapore they can provide my Corporate number to the hacker to just help the m to do Fraud Transaction crime.
The address from where the SIM has been issued is attached herewith. Why Vodafone is so silent?

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