[Resolved]  Volkswagen India — Accessories mud flaps and mat

Address:Coimbatore, Tamil Nadu

I got delivery of ameo yesterday from ramani cars Coimbatore, I was surprised to see mud flaps and interior mats are missing and when asked about it I came to know that it is extra fittings i have to pay excess amount of 3500 rupees.
I wanted to know whether ameo comes with these accessories or the dealer is doing for his benefit.
Please look into this matter with serious concern if Volkswagen Values customers complaint's.
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Jan 22, 2017
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Verified Support
Dec 17, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 30th Nov, 2016.

We have not received any response to our request dated 03rd Dec, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
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