Volkswagen India — CHEATING BY LOCAL DEALER - SAMARTH CARS PRIVATE LIMITED GWALIOR

Address:

Gwalior, Madhya Pradesh

i purchased vento car from samarth cars pvt. lmt. gwalior on 22nd dec 2014, but i didn't received my second key that day.i received my second key on 23rd jan along with temporary registration of my car. i was not in need of my second key so i didn't used it neither did i checked it for i took it for granted as i have heard of world class service provided by volkswagen. After few days i had police at my doorstep with a case of stolen vento and i was shocked to know that the second key which i had with me belonged to the car which was stolen. On top of that police also showed me my original second key which they recovered from owner of stole vento. This clearly shows that there was an exchange of keys which took place at dealers level which created this chaos.i am extremely upset and depressed to see police at my place that too because of stupidity of dealer. The car dealer has not provided me with any information about exchange of keys, nor are they cooperating. Please take a serious action about this unprofessional behaviour shown by dealers. STOP GIVING YOUR NAME TO SUCH . please do inform me about the action you will take because i have a legal case of breach of trust waiting for you.