Address: | Gorakhpur, Uttar Pradesh |
Since I have bought Jetta 2.0 diesel AT in november 2011, the car's rear diver side door opens at high speeds in about a 300 KM journey. I have sent my car several times to the nearest service station which is 300 Km away, several times. But every time, the service station seemingly resolves the issue but it still persists. Buying an 8 air bag car for extra safety is useless if the car doors open on high speeds. I have also written to your customer care mail id with no responses.
Further my car is consuming all the coolant within few kilo meters. I somehow had brought it to the service station 300 Kms away so it could be resolved, but it wasn't there either even after charging me Rs. 2000. Instead I had called for a consultant at my place who charged Rs. 4000 for showing up. Even then the issue is not resolved. Last time I called your agency in Lucknow, they told me to bring the car to the service station which i already told is 300 kms away. Since, I have already paid for the problem twice and travelled especially 600 kms for the same, do i still need to travel another 600 kms.
I hope you will sincerely look into the matter. the service station i have been referring to is in lucknow namely Viraj Distributors. Was this information helpful? |
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