[Resolved]  Volkswagen India — Faulty car given - never repaired

Address:422007

Ever since we bought a Volkswagen Polo (17th June 2915) last year, the car when running at a speed of 20-40 comes to a complete halt and back.It causes a massive jerk and goes back to normal.It is a life threatening fault which was failed to be detected by the service center several times.I am sick and tired of the incompetent team.Highly disappointed !!

I need my car fully repaired or replaced!!

Please get back to me at [protected]@gmail.com soon!
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Aug 8, 2021
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care After Sales
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 15th July, 2016.

We have not received any response to our request dated 16th July, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care After Sales
Volkswagen Passenger Cars India

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