Volkswagen India — Gap in Insurance Premium charged and Actual Receipt got from Insurance Company

Address:

New Delhi, Delhi

This is Tarun Bansal (From India) and I bought a New POLO Diesel car last month from Globus Cars, Gujranwala Town, Near Ashok Vihar, New Delhi (India) 110009. I got cheated by that dealer as before purchasing the car, they suggested me Rs. 33826, as the Insurance Premium of my car from Bajaj. I paid the same amount while purchasing the car. The same amount they even mentioned in my Sales Contract (Physical Copy). But when I received the actual policy from Insurance company, the receipt was only for Rs. 28633. That dealer showed me over prize of Insurance premium for Rs. 5193 and charged that amount while I was purchasing that car. I already have put several complaints with India Volkswagen customer care [Complaint No. CCR29744, raised on 06-Aug-15], but there is no relevant response till now. Even the dealer was trying to convince me that this is the commission game between Volkswagen and Bajaj Insurance company where customer should not bother. But If Volkswagen charged me Rs. 33826 for Insurance premium, then why I received insurance premium received for Rs. 28633. When I asked the same thing to dealer, then they said that they generally do the same thing with all the customers and nobody raised that issue till now. This is clearly a forgery where any one showed some another amount when the actual cost of that product or service is somehow different. Nobody knows that, in the same way, how much customer has been cheated by them till now. Note: I have all the physical proofs with me where increased Insurance Premium amount clearly mentioned. Along with this I have the actual insurance receipt. Feel free to contact me on +91-[protected]/tarun.[protected]@gmail.com