Volkswagen India — Old Parts used in my car during Service | |||
A Battery was changed in my car model vento bearing registration no MP 04CH5901 After repeated request the guarantee Cardace of the Battery was not given saying that the Card will come from Company headquarters within 15 days. Today morning my car stopped in the middle of the of road while my mother and senior citizen was in the Car she suffers from hypertension for the next 15 minutes she went thru a harrowing time .. When we sent the car to the Showroom the Service Manager after checking said that we cannot do anything as the Battery make is 2014, shocked with this answer when I said that we have a bill from your Showroom stating that the Battery was indeed purchased on 17 Mar 2016 they started checking their records and accepted that they have changed the said Battery but refused to change the same .. I am a loyal Wox wagon customer absolutely in airtel state of shock Kindly help Was this information helpful? | |||
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Volkswagen India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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Iam using car from the year 1989 Maruti 800 up to 1999 and from 1999 to 2011 Maruti Zen I never based any problem .I bought Volkswagon vento in the year 2011and using it till date .I never based any problem on the previous brand of Maruti .But in Volkswagon vento Iface frequent problem of ENGINE FAULT indications, which stops the engine abruptly.It is very dangerous when you are travelling in Natioanl High ways.I faced the problem in CHENNAI-BANGALORE HIGHWAY &CHENNAI-OOTY HIGHWAY.The service also poor as they have not rectified the problem after visiting service centre also.they are bothered about menting money by changing oil and filters only rather than solving the reported problem.
Iam using car from the year 1989 Maruti 800 up to 1999 and from 1999 to 2011 Maruti Zen I never based any problem .I bought Volkswagon vento in the year 2011and using it till date .I never based any problem on the previous brand of Maruti .But in Volkswagon vento Iface frequent problem of ENGINE FAULT indications, which stops the engine abruptly.It is very dangerous when you are travelling in Natioanl High ways.I faced the problem in CHENNAI-BANGALORE HIGHWAY &CHENNAI-OOTY HIGHWAY.The service also poor as they have not rectified the problem after visiting service centre also.they are bothered about menting money by changing oil and filters only rather than solving the reported problem.
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