[Resolved] Volkswagen India — Engine check light - emission malfunction | |||
Our sparingly used 2014 VW Polo Tdi driven just 22k kms, now engine check light-engine emission malfunction light glows in dashboard, done with 2nd paid service and driven 70 km again it's glowing. Immediately reached VW dealer service mgr, he advised to bring in car. I don't understand what's issue with our VWPOLO Tdi car? Why does emission light glows? How come I take this issue to Volkswagen India and get my issue get fixed? Other VW dealer service personnel say check wirings, lose wires a reason, but our VW service mgr say part failure. The VW has to diagnose the car for weeks time and replace the part. How come I reach VW India? Was this information helpful? | |||
Nov 29, 2016 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Oct 22, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd. We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in Verified Support Oct 29, 2016 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger Cars! This is in reference to your feedback dated 17th Oct, 2016. We have not received any response to our request dated 29th Oct, 2016 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern. We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction. In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected]. We value your association with us, assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India | |||
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I have problem in my car regarding ABS sensor.I already service my car but still dealer didn't work on ABS problem.They told me that they don't have that sensor.I follow them from last four weeks but still they told the same.
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