[Resolved]  Volkswagen India — Takes lot of days to repair my car

Address:Surat, Gujarat, 395006
Website:www.volkswagen.co.in

I had met with an accident with my car(Volkswagen POLO)before a month ago in Surat to Navsari high way. There was a serious damage from front side of the car.After that I put my car in company workshop in Surat. Till now I am getting the answers like- your car's spare parts are on the way and it will come after two days but this 2 days never finished. Now I am fed up with their reply and poor service quality.
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2016
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2016
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information