Volkswagen India — Volkswagen Deffective Spares

Fortunately I am alive and would initially like to wish you all a very Happy and a Prosperous New Year 2015...! Volkswagen a German automobile and biggest automaker in both Germany and Europe, the faith I had in Volkswagen is all gone, after the incident happened on last 29th Dec 2014. My Volkswagen Vento Reg. No.: MH15EB5807 VIN: WVWK13603ET032509 Model: Vento 1.6 CR MT Comfortline, servicing done on 23rd Dec 2014 as said by the advisor by replacing the necessary parts on time. Copy of part replaced details attached. On last 28th Dec 2014 mid night while driving, I came across a speed breaker with no sign board in advance and I had to apply urgent breaks and the very same time heard a noise, after that no control on the vehicle. After calling the volkswagen road side assistance, the recovery van reached next day morning and toed the vehicle to nearest service center (Volkswagen Dhule) 80 Kms from the incident place MadhyaPradesh India Border. When checked the area were the incident happened I found the broken part of break disk which I have kept with me for further investigation. As per my knowledge Break Disk(rotor) is a part made of cast iron and cannot get damaged easily, in this case it was a new one which is broken. After reaching the service center and when dismantled the Right Hand Wheel assembly yesterday, it has come to my notice that the new Break Disk assembled on 23rd was a faulty one (also confirmed with the service advisor Volkswagen Dhule), it can be very clearly viewed that the new assembled break disk was already a cracked one . Photographs of disk attached . I would like to know what kind of spare parts do Volkswagen use at your authorized service center? The spare parts used by Volkswagen do not have any quality checks? What kind of warranty or guarantee do Volkswagen give after your vehicle is serviced from Volkswagen's authorized service center? Why should I bear the cost of all the damage caused, due to this faulty spare parts used by Volkswagen? What kindly of safety do Volkswagen assure for the Indian passengers in Volkswagen? Regards, Radhakishan [protected]
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