[Resolved]  Volkswagen Siliguri — harassment during servicing of car

Address:Darjeeling, West Bengal

my fellow friends, all i want to tell you is that never purchase a volkswagen car and especially from the showroom in siliguri, west bengal, as during the time of purchasing it from siliguri the owner nilesh agarwal had made me face lots of problem but still i ignored the problem but when my car went for serviceng i had to face a lots of difficulties.
i had purchased a volkswagen polo car and when i had send the car for servicing they told me that my car has lots of problem but i knew that my car was fine as it was my first servicing still i said to make my car fine and cooperated with them but it became almost a month i had been visiting the service centre but my car was still in the same old way and not even washed then after talking to the owner mr. sailesh agarwal and mr. nilesh agarwal they assuerd me of giving the car in a week but which still got delayed to two weeks and on the date i was to receive my car they made a bill of rs 90000 for servicing which was free of cost except the oiling charge and all.
i tried to talk to the owner mr. nilesh agarwal for this matter but he did not will to meet me nor he used to talk to me in phone and finally one day i went off to his office but that person mr. nilesh agarwal was so rude in talking that i just gave him the full money in his office but then i thought of atleast informing the people of siliguri that to never purchase a vw car from siliguri.

dear consumer complaints kindly let this car dealers know that harrasing a customer is an offence and charging them excess money is a fraud too.

contact no. of mr. nilesh agarwal [protected]
contact no. of mr.sailesh agarwal [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
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