Voltas — 1.5ton window ac not cooling/gas leaked frequently, complaint lodged on 01, 07.16 in ghaziabad service center job no.[protected]

Address:201005

I ms soni had purchased 1.5 ton w/ac on 30.06.13 from anuj electronics shop no.9/b-13 shalimar garden extn ii sahibabad. the following defects/complaints were raised in voltas service center in ghaziabad:-
I) 30.04.15-not cooling, gas filled, amount paid rs.2900/-
Ii) 02.08.15-display not working, replaced, amount paid rs.2840/-
Iii) 09.04.16-not cooling, gas filled, amount paid rs.2950/-
Iv) 01.07.16-not cooling/gas leaked, ac not repaired so for
On query from voltas service center, ghaziabad, they are reluctant to repair my ac under warranty of 90 days to avoid their faulty repairs tn the past. now they are demanding rs.6000/- & above to hide their mistake saying cooling coil defective.
Request repair my ac under warranty on priority
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Dear MS Soni

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Quality of product 1.5 Ton AC Window is BAD, Only deceiving to customer.
1.5Ton Window AC frequently troubling to the Customer, Voltas Service Center, Ghaziabad Repair work experienced NOT satisfactory.
Some abnormal sound is coming from my AC .please do service.i have contact Customer Care many times but no response
Dear Saravanan Sevugaperumal

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Saravanan Sevugaperumal

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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