[Resolved]  Voltas — Air cooler stopped working within a month of buying and no technician provided even after registering multiple complaints.

Address:Chennai, Tamil Nadu, 600018
Website:www.voltas.com

I bought an air cooler from Voltas. It gets very hot in Chennai. The air cooler has stopped working within a months time of its purchase. I registered a complaint to get it fixed. The customer care turned a deaf ear and even after repeated calling, I have not heard from their technician or senior support. I need full refund as my faith in brand is lost. Also considering the poor service received I am worried if it happens again I will suffer more. Please don't trust the brand Voltas and make the same mistake I did.
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Aug 8, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Tonylijo,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Tonylijo,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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