Voltas — Complaint of service center

Address:Faridabad, Haryana

I am Facing problem from past 20 days . On 3rd of
July i request service for my tata voltas window ac . On 4rt of July
service person come my home to check my ac at 12pm . he said me that
there is no Gas in my ac so we have to Take your ac to our service
center . i said yes for that . he left from my home keeping my ac
washroom Saying that with in 10-15 min we will take that ac. we wait
for that person till 9 pm. we call him several time but he could not
pick my phone . i am attaching picture how he keep my ac in washroom
for 10 hour. At 9:10 pm a person come to my home to take that ac but
i say no to that person because i don't know who is that person. after
that no person come to my home for service of my ac. i called customer
care daily but no one is helping me . customer care take my service
request and service center is continuously canceling my service
request saying customer reschedule with out contacting me . after
looking for your service person for 4 days somehow we fit that ac by
own . i am fed-up now by tata voltas service. service is very poor .
no one is listing to customer .
i will appreciate if you look in to this matter and solve mu problem.
my register mobile no is [protected].
regards
+4 photos
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Comments

Dear atul.sharm86,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas
Still i got a sms Your request no [protected] has been cancelled.Reason Resolved Over Phone please call at Helpline [protected] (24X7) for further assistance.
None of your service person attend my complaint . i think i have done biggest mistake that i buy voltas ac . i will never prefer my family or my friend to buy tata product . if you people are not able to resolve my complaint than directly say no to me why you are mentally harassing me .
Dear atul.sharm86,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.Have a nice day.

Regards,
Online Team
Voltas

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    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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