Voltas — Complaint of service center | |||
I am Facing problem from past 20 days . On 3rd of July i request service for my tata voltas window ac . On 4rt of July service person come my home to check my ac at 12pm . he said me that there is no Gas in my ac so we have to Take your ac to our service center . i said yes for that . he left from my home keeping my ac washroom Saying that with in 10-15 min we will take that ac. we wait for that person till 9 pm. we call him several time but he could not pick my phone . i am attaching picture how he keep my ac in washroom for 10 hour. At 9:10 pm a person come to my home to take that ac but i say no to that person because i don't know who is that person. after that no person come to my home for service of my ac. i called customer care daily but no one is helping me . customer care take my service request and service center is continuously canceling my service request saying customer reschedule with out contacting me . after looking for your service person for 4 days somehow we fit that ac by own . i am fed-up now by tata voltas service. service is very poor . no one is listing to customer . i will appreciate if you look in to this matter and solve mu problem. my register mobile no is [protected]. regards Was this information helpful? | |||
3 Comments | |||
Comments
Still i got a sms Your request no [protected] has been cancelled.Reason Resolved Over Phone please call at Helpline [protected] (24X7) for further assistance.
None of your service person attend my complaint . i think i have done biggest mistake that i buy voltas ac . i will never prefer my family or my friend to buy tata product . if you people are not able to resolve my complaint than directly say no to me why you are mentally harassing me .
None of your service person attend my complaint . i think i have done biggest mistake that i buy voltas ac . i will never prefer my family or my friend to buy tata product . if you people are not able to resolve my complaint than directly say no to me why you are mentally harassing me .
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.
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Voltas