Voltas — Defective split ac given

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:VOLTAS CUSTOMER CARE

At the time of installation, I asked Voltas technician that why the outside unit keeps running inspite of switching it off from the remote, but he said aise hi hota hai, actually it should stop immediately as soon as you switch off from remote. Gas was not there in the unit, it was tripping from time of installation, but Chand Mohammed ignored all these issues, and in the process I was given a faulty piece.
If one gets a faulty piece in the beginning only, the customer is liable to get a replacement, so that the problem doesn't persists.
But regret to say, inspite of my repeated complaints, nothing has been done. I had sent an email also to customer care, but they too didn't bother to reply.

Dear Customer, your request no is [protected]. For any further assistance please call our Helpline [protected] (24X
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"Dear Gulkus62

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Voltas Online Team
"
Dear Customer (Gulkus62)

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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