[Resolved] Voltas — Faulty ac - coils broke down within 3 years | |||||
Hello there, purchased a split ac in 2012 mid, after heavy persuasion from viveks chennai sales person that this voltas 1.5 ton split ac with aluminium coil cools faster, durable etc etc. Within 3 years, ac is broken down, and i am told that the coil is gone. (Gas leaks frequently). I am told now that i need to pay 11000 to replace the coil. I have 5 other acs in my house, purchased at same time, all of which are spic and span. Beats me, why would such an important part of the ac break down so quickly. And to replace at almost 50% cost of ac seems unfair Could you please help resolve? If it was not a durable coil why were we duped into buying it under claims of "good" in the first place? Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
73%
Complaints
4381
Pending
136
Resolved
3040
View all 4381 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team