Voltas — new split ac one ton not cooling due to manufacturing fault

i have purchased one ton ac from AMAR TRADERS in patiala dated 19/07/2014. on 21st july i fitted in my room. very next day it creates problem there will be no cooling. i complaint on 22nd july in show room. they temprarory repair it . I again complaint on 31st july no is [protected]. but we are not satisfied . i shut down the ac.i request for change the ac but there is not better service. iagain complaint on 12th april 2015 [protected] and 24th april [protected]. i face insult in my inlaws home because my parents gift it on my marriage which was on 20th july 2014. mechanis told me it is a fault of manufacturing . now i am frustataed from it . why i face insult because i pay for that. so i request you please change the piece otherwise i knock the door of court for justice. bill no R 1561 dated 19/07/2014 HARVEEN KAUR 25500/-
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Dear hs banga,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com.

Regards,
Online Team
Voltas
Dear hs banga,

As confirmed by the branch - AC is working ok therefore replacement will not be possible.

Regards
Online Team Voltas

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