Voltas — Non installation of purchased package ac from[protected] to till dated[protected]

Address:Bhopal, Madhya Pradesh

I purchased one package ac from your shop on dated[protected] with this promise that it will be install on dated[protected]. On that demand & cost of ac paid in cash on same date[protected]. But at the time of installation (came at 16:30 hours in the day when family was taking rest). And your installer has wrong attitude & demanded so many items (on odd hours when wholly main shops were closed due to hot season) which was not informed me at the time of installation. As I have already reported that I am a senior retired citizen & suffering from cancer and running through radiation therepy. After requesting so many times company's employ Mr. Arvind (age 24) having cell no. [protected] was not ready to hear and understand me and not tried to understand my critical condition as I am a patient of last stage of lung cancer but they have no effect. So please I again request you humbly to take necessary action to complete the installation of package ac & it should cool the room in such hot season. If it is not possible and I may go in critical condition, the Voltas company and Mr. Arvind will be totally responsible. Thank you Yours truly H.N.Sahu Retired SDE (BSNL), cancer patient of last stage
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Dear Pssahu,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas

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