[Resolved] Voltas — Poor service of voltas(who cares) | |||||
Sir, I feel deeply regretted for buying voltas 2 ton split a.c. as the service and attitude are very very bad. So I think that one should never buy ur product. My voltas AC outdoor unit has faulty fan blade which need replacement but my request turned down again and again for the reasons best known to them as nobody has contacted me for the service. My request no.[protected] dt.5-10-15, [protected] dt.13-10-15, [protected] dt.28-10-15 and [protected] dt.19-11-15 has not been yielded any result till date. Yours VICTIM RAJIV SHARMA KATHUA PH.[protected] Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 21, 2015 Voltas Customer Care's response Dear rajiv51900Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@gmail.com. Regards, Voltas Online Team | |||||
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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sir, I got an sms on mobile stating that " request no [protected] appointment scheduled for[protected] time 16.00 for assistance call our helpline [protected]".
Where as I did not give any request for that and I thought it is six monthly free servicing schedule for which no request is necessary. I bought the ac in april 2015 online on snapdeal ok.
then here is the problem
On[protected] I got another SMS on my mobile that " request no [protected] is resolved, fee collected Rs 0. call for assistance and asking for rating for their service.
NO person has come to me to inspect the ac and they themselves made it resolved .
On[protected] I called up cust care [protected] regarding the above matter, they said they will send the technician for servicing immediately and call ended .
On the same day I got a call form service centre ([protected]) that they will send the technician for servicing the next day itself.
But till today no body as called or no one has come up for inspecting my ac.
This is very upsetting and no service assistance at all .
I faced the same problem while installation also .
very poor service and about the ac if any problem comes what they will do I don't know .
either you make good for servicing side or stop selling ac's or other products
PLEASE DON'T BUY VOLTAS ONLINE ATLEAST