[Resolved] Voltas — Problem with Split AC | |
I bought a VOLTAS 1.2 Ton Split AC in March 2014. I then called to customer care to get it installed. Their team came in and the installation guy vanished the gas of compressor. He then came in again next day and filled the gas. As soon as I started to use the AC - I noticed water popping out of the indoor unit. I registered a complaint [protected] for it on 27th April - the technician came in and told me to wait because there is some problem in indoor unit. I waited for about a month but the complaint was closed from their side without any resolution. I registered another complaint [protected] on 17th May. Same happened this time. Their technician stopped picking up my phone. I was also fed up so I stopped following up. Again I registered the complaint [protected] on 26th of Aug. Their technician again came in and told me that there is some fault in the indoor unit and it needs to be replaced. He told me to wait. Suddenly I got an SMS on 15th Sep that my complaint has been cancelled. I called their customer care and they registered a new complaint[protected] for the same.
Now the problem is that nobody is getting me resolution for that. They just close the complaints without resolving it.
Thats why I seek your kind help in this matter. You are my last hope and I've heard a lots of good things about you. Please HELP me.
Regards
Yogesh Bansal
+91-[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. | |
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