Voltas — Regarding non attendance of complaint

Address:

Kutch, Gujarat, 370240

I have make call in customer care number, for servicing of my voltas split ac, on 24/02/2016, thereafter i received the call from the customer care, for confirmation, then after some time, i again lodged a complaint regarding servicing, then i received a message, regarding completing my complaint, while no body attend my complaint. the complaint number is [protected]. due to non attendance by any engineer of voltas, the said ac got problem, due to which i have to call local engineer. Once again I received a call from vlotas customer care number [protected], regarding my complaint, which i had lodged on 24/02/2016, 28/04/2016 and many times more. Please state why i should not lodged a complaint against voltas company in Consumer Forum, for such mental harassment and loss of money.