[Resolved]  Voltas — REGARDING NON FUNCTIONING OF VOLTAS WATER COOLER MODEL 01

Address:

New Delhi, Delhi

DAER SIR IT IS BRING TO YOUR KIND NOTICE THAT ON 16/06/2014 ONE VOLTAS WATER COOLER MODEL 01 FSS 40/80 PURCHASED FROM SERVICE SPECIALITIES CORPORATION, H-3 KIRTI NAGAR, NEW DELHI-110015 WHICH WAS INSTALLED ON 19/06/2014 AT SWAMI RAM TIRATH NAGAR POST OFFICE, NEAR JHANDEWALAN METRO STATION, NEW DELHI-110055 BUT THE SAME IS NOT OPERATING SINCE 19/06/2014 AND THE COMPLAINT REGISTERED VIDE NOS [protected] DTD 19/06/14, [protected] DTD 26/06/14 AND REGULARLY THE CUSTOMER CARE OF THE COMPANY CONTACTED BUT NO AFFIRMATIVE RESPONSE. TECHNICIAN OF VOLTAS COMPANY SH VIJAY ON HIS MOBILE NO [protected] CONTACTED AND THE SAME VISITED THIS OFFICE ON 30/06/2014 BUT NOT REPAIRED AND THE WATER COOLER STILL NOT IN OPERATION. SH KULDEEP FROM MATHURA ROAD SERVICE CENTRE CONTACTED BUT NO RESPONSE, TECHNICIAN SH SHEKHAR CONTACTED BU TNO RESPONSE AND THE COMPLAINT STILL LIES UNATTENDED. OWNING TO LACK OF WATER IN THIS OFFICE, EVERY OFFICIAL IS SUFFERING DUE TO THIRST IN THIS SEARING HEAT AND THE COMPANY IS SO INSENSITIVE TO DEAL WITH CUSTOMER GRIEVANCES. KINDLY TAKE STRINGENT ACTION AGAINST THE VOLTAS COMPLANY AT THE EARLIEST AND MATTER TO BE RESOLVED WITH AT MOST PRIORITY