[Resolved] Voltas — Split ac issue pending since 2 months

Dhaval Gudhka

from Amravati, Maharashtra

Address:

Jamnagar, Gujarat, 361005

Myself, kishorbhai shah, jamnagar, gujarat. My service request no. [protected]

I have purchased the a/c from mahavir electronics, jamnagar, gujarat on 10th june, 2016

Since then 7-8 times technician have visited my home to solve the gas issue. Unit is not properly working, cooling issue still prevails. No one is properly answering my reply. I am going legally now.

Mr. Gupta the area head is giving any reply, the vendor always says he is not having any authority. What the hell is this???

I have purchased the ac specially for my infant kid. But you guys are doing very serious business. Once the product is sold there is no scope the customers then.

Seriously very frustrating. Have to call everyday asking the same procedure, receiving the same reply. No solution yet.

Regards,
+[protected], +[protected]

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Mar 24, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2016

Voltas Customer Care's response Dear Dhaval Gudhka,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Oct 26, 2016

Updated by Dhaval Gudhka voltas.[protected]@gmail.com emailed to this ID. Have emailed to all of your Ids. Lets see when i get the reply

Verified Support

Feb 20, 2017

Voltas Customer Care's response Dear Dhaval Gudhka,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team