Voltas — Volta's cooler is not working

Address:Nalgonda, Andhra Pradesh, 508277

We bought volta's cooler on 15-mar-2016. It stopped working now. We called customer care and raised a service request with a #[protected] on 17-may-2016. It is almost 10 days and no service guy has arrived to get the problem fixed. Everyday i am calling customer care and these guys are telling they will send a guy by today. Same response everyday. Till now the problem is not fixed. One of the customer care guy gave us the customer service person number. When i called he listened to me first, after then he is avoiding my call telling that it is wrong number. Worst service i have ever seen.
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Voltas customer support has been notified about the posted complaint.
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Dear Madhavi Yedla,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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