[Resolved] Voltas — WATER DISPENSER

TANMOY_001

from Delhi, Delhi

Address:

Dhanbad, Jharkhand

Hello, I purchased a water dispenser from Raju refrigeration dhanbad on April 25th 2014, and when I started using it i got that fridge in this dispenser is not working properly(CHILD WATER & WATER LIKAGE) and i launched a complaint for this to the customer care center by a phone call and they assured me that a person would visit to you and not resolve the problem but after that i called them 5 times but till today no one from your company has visited or called me regarding this matter and its almost a month now. So now I am complaining through email to relaunch the same complaint

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Aug 14, 2020

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Comments

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear Tanmoy,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.

Regards,
Voltas Customer Care

baldev gautam

from Ludhiana, Punjab

R/sir

we request you sir pls repair this machine at our office
we are not send at your service station
we have bad experience with your service station

other wise we are going to consumer court

Thanking you

Voltas Customer Care

from Gurgaon, Haryana

Verified Support

Dear baldev gautam,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas