[Resolved] Voonik — My product is not delivered yet | |||||
My product no. R[protected] is nt delivered yet.. I have ordered it on 1july 2016.. Its been a month now.. When i ask at customer service they everytime say plz wait for 24 hrs.. Bt no response after dat.. Expected delivery was on 11th july 2016.. When i try to call them they didn't answered my call.. I have already paid for the product.. They also said dat dey will refund my money back if dere is no delivery in 3 days.. But they are nt doing anything for my issue.. Was this information helpful? | |||||
Aug 1, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Jul 30, 2016 Voonik Tech Customer Care's response Hi Nitu, Apologies! The order stands cancelled due to logistical constraints, hence we have initiated refund on July 29th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. Request you to place a fresh order and will ensure a hassle free delivery to your doorstep. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support Aug 01, 2016 Voonik Tech Customer Care's response Hi Sireen, We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank: Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit Refund will be initiated within 24 hours and refund will reflect within 3-5 working days. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
1 Comment | |||||
Comments
96%
Complaints
839
Pending
0
Resolved
802
View all 839 Voonik Tech reviews & complaints
+91 11 3001 7672
+91 80 6666 7777
Manyata Embassy Business Park, Block N-1, Balsa 2nd Floor, Nagavara, Bangalore North, Karnataka, India - 560045
View all Voonik Tech contact information
Thanks.