[Resolved] Voonik Tech — R[protected] dated 22/7/16 for rs.342/

radhachadala

from Kavali, Andhra Pradesh

Address:	Nellore, Andhra Pradesh, 524001
Website:	VOONIK.COM

My order for ishin printed fashion blue saree by vendor-agrawal enterprises

I got an sms on 30/7/16 that my order is delivered to me. Immediately i informed your customer help that i did not receive the item. May be the courier delivered to a wrong party. Voonik people assured me after three complaints from by email that they will look into the matter and inform me within 72 hours, on 1/8/16 by email. That's it. Till now no other communication even after my latest complaint today.

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Sep 11, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

Voonik Tech Customer Care's response Hi Radha,

We are truly sorry for the trouble caused. Due to a technical glitch the order status was updated as Delivered. We have initiated refund on Aug 8th, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.