[Resolved] Voonik Tech — Reg, product replace next size.

manju.s

from Bengaluru, Karnataka

Address:

570006

Yesterday i have received a delivery of formal shirt but the size was M, i want to bigger size please contact and resolve this issue..
My order NO is :[protected]
Manju.S
Mob:[protected]

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Nov 1, 2016

Complaint marked as Resolved

Verified Support

Sep 28, 2016

Voonik Tech Customer Care's response Hi Manju,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We understand that you would like to exchange your product, but unfortunately this particular product is currently not available for exchange. We are truly sorry for the inconvenience caused.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.

Thanks and Regards,
Team Mrvoonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.