[Resolved] Voonik — Did not refunding my money

shilpa.meddyg

from Mumbai, Maharashtra

Address:	474006
Website:	www.voonik.com

I've buyed that product on 5 sep ...and submitted for return of the product...now its 9 oct yet not received my money

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Nov 25, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Shilpa,

We are truly sorry for the trouble caused. We notice that the refund for the order R[protected] has been processed in your Voonik credits on 30 Sep 2016. Kindly check your available Voonik credits.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Sumedha varshney

from Delhi, Delhi

I ordered a saree from brand geny & geny. Wrong product was delivered. I returned it but did not get full amount back. I again ordered a saree ..brand Anju... again wrong product is delivered
I am fed up with voonik
Its as if they are only interested in harassing the customer
This way u won't last for long, voonik

Voonik Tech Customer Care's response, Oct 19, 2016

Verified Support

Hi Sumedha,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at care@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on 08066667777 or care@voonik.com.