[Resolved]  Voonik — Wrong material dispath

Address:Surat, Gujarat, 302010
Website:www.voonik.com

We have purchased sari online from voonik.com but as it was showing completely in different & cheep quality,

We have demanded to return the same or replace with actual purchase but around a month before.

We have book black color sari but the have deliver blue in colour & totally different design.

As per telephonic discusstion we have provided complete detail for refund but still they are not responding properly.
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Aug 19, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2016
Voonik Tech Customer Care's response
Hi Sonam,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Complaint comments 

Comments

Dear Team,
I Book A Saree on Voonik Order no. is[protected], Cost Was 399/- Rs

But Delivered Saree is Totally Difrrent... and Cost is 806/- Rs

Please Revert & Delivered Original Order Material

Regards
Piyush Dubey
Mob:- [protected]
e-Mail :- piyush.[protected]@adaniwilmar.in

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