[Resolved] Voonik.com — Refund not received

swati1208

from Delhi, Delhi

Address:	Indore, Madhya Pradesh
Website:	www.voonik.com

I have ordered apparels from voonik.com on june 15, 2016 and the product quality was not up to the mark. Thus, returned the product on june 19, 2016. I received confirmation of return from the company too. But the refunded amount is not yet deposited in bank account as claimed by voonik.com. Now the company is not responding to my calls and complains and making me fool since 40 days. I don't know what to do now. Its fraud website the people sitting on their customer care are big thugs. Please help me getting my money back.

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Aug 31, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Voonik Tech Customer Care's response Hi Swati,

We are truly sorry to know that you haven't received the refund. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest.
We assure you that what happened in your case is not the typical of Voonik's level of customer service. We value your relationship with our company. Hope to serve you better in future.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.