VRL Logistics / VRL Group Complaints & Reviews

We dispatched material from vrl logistics sewari to pune door delivery dt on 18.3.2024, on vrl logistics site they showing status of material is redirected dt on 23.3.24

lr no. [protected]

contact person name : vilas chendkapure/akash solunke
contact no. : [protected] / [protected]...

Every time whenever we book any parcel from delhin to ahmednagar
all our parcel take minimum time period of 20 days
the reason is in sambhajinagar parcel kept for a long time like for more than 5-8 days and after that its takes again 2-3 days to get delivered
we thought that we will get parcel on time while working with vrl but we are very unsatisfied with the service of vrl...

Parcel Booked for Pickup & Delivery not Picked-Up

Parcel Booking Date : 29-Feb-2024
from : Kurnool (AP) to Gurgaon (HR)
Booked at : VRL Logistic, Delhi-110006 office, (Amount paid Rs. 1200/-)

after booking Parcel and paid the Loding Slip amount of Rs. 1200/-
they are not arrange any Pick-Up from Consigner & also when I call to VRL Delhi Office for Update My Booking status they are for not...

Our consignment number is[protected] it is booked on dtd;02.03.2024. we are check your tracking portal it is show material in go-down, its delivery date is 06.03.2024, still we have not received....

We have been waiting for resolution of Damaged material by VRL Logistics.
From Khordha (Bhubneshwar - Oddisa) to Ahmedabad (adiksr branch)
having LR NO [protected]*6
our material is case sensitive used in manufacturing of solar panels.
we can not even put it in vertical side other wise its winding can be damaged and further it can not be used on machine.
its copper ribbon with coating of snpb.
when...

There is a package booked through vrl from delhi to nalagarh (himachal) on 14/02/2024.
But till now didnt getting any information regarding the same. Even no one is giving right answer from the transport.
customer care number not working, even no one replying on mails....

I have been following up with VRL logistics for a consignment send from Coimbatore to Chennai -Door delivery . No one is owing the same & giving a response . need some one to help me to get my material
The Material was booked on 7/2/2024 via Consignment # [protected] from Coimbatore to Chennai....

One of my supplier is booked material from Mumbai to Nandyal.
The consignment number is mentioned above in the subject line.
The given LR number is not tracable.
The Nandyal VRL persons are helpless in providing the information of the non-tracable material status.

Being a 5k crore turnover organization, it is shameless to have the non-tracable Consignments.

Even the customercare people also...

Bus No: MH09FL7240
Mumbai Hubballi on[protected]

Almost one hour stop in the morning at sankeshwar for tea. While as the announcement was only for 15 mins. Upon asking Driver became wild and rude. I saw him taking some amounts from the hotel owner, probably to delay the departure to increase his business. This causes inconvenience to the passenger especially when the bus is already running late by almost 2 hours. This...

Dear VRL Lazy Team,

We have booked goods thru your VRL, Narayanavanam on 23.12.2023 with LR No:[protected] with 2 bags to chennai. till now goods never reached to our address. they have deliver partial delivery on 22.01.2024 with partial delivery of 1 bag. when we ask the driver they said, we are searching bags it may deliver tomorrow. even we are trying to reach them thru phone and direct visit. nobody is ready to response....

Your Bus Drivers are very reckless. They have 25 passengers and above on board while they met with an accident and just missed to kill everyone in there bad driving or urgency.
Bus no. KA25C8093 on 29th December 2023
Hubli to Mangalore.
I hope you take professional drivers who have good responsibility and integrity towards thier duties.
We just got saved from dieing....

Even After 10 days not sharing correct details or status of the material. booking office not response destination office not response. even customercare office also don't know what is the correct status.
Need material to delivery correct destination without further delay....

We have booked a parcel in vrl from indore to dhalavaipuram (near madurai) on Dec 29th 2023 today 6th jan as of now no movement on the parcel and i have spoke with the vrl official in chennai madhavaram tpt from 3rd janurary simply they are saying today we wil send for the past 4 days, and they are particular about shifting there warehouse only not on client commitment . We have to deliver the goods to our client today but due to VRL mistake...

Courier let ho gaya hai abhi tak Nahin pahuncha kab Milega
lr no. [protected]...

My booking date for my parcel was 20-10-23.
When I got the message that the parcel had reached the destination. They were delaying it to me by saying that they have loads of work because of diwali .
I still didn't complaint, but once the diwali was over. I tried contacting them again through [protected]@vrllogistics.com /[protected]@vrllogistics.com but they never picked up my call neither replied to any of my messages. but where texting...

I had booked transportation of furniture from Delhi to Goa with docket [protected] but it was received in damaged condition where 3 chairs were broken, table and Sofa came with corner abrasions and scratches. 7 months back also I faced same problem where wpc panels were booked from Delhi to Goa with docket No. [protected] but 20% of the items got damaged. The packing on both occasions was appropriate for movement from Delhi to Goa. It appears...

[JP CONSTRUCTIONS]
[STATION ROAD GUGGARI COMPLEX]
[GADAG 582101]
[[protected]@outlook.com]
[[protected]]
[28/12/23]

[VRL LOGISTIC]
[PUTTARAJ CIRCLE OLD DC OFFICE]
[GADAG]

Dear Sir/Madam,

I am writing to express my extreme dissatisfaction with the service I have received from your company. On [21/12/23], LR NO - [protected].. I entrusted your...

Sir,
Complaint for LrNo(booking no.) : [protected].
While taking delivery from direct godown at delhi nangli sakrawati godown..they add extra charge called miscellaneous charge which is not mentioned in the original bill receipt at the time of booking. This is totally illegal...all charges should be mentioned in the booking receipt at the time of booking at initial station.
It is just the way of fooling the customer....

I booked a parcel on December 18th, stating that I needed it shipped urgently from Kumta, Karnataka to Pune, Maharashtra.(Parcel weight-18kg).I made the payment. He said it will reach on 21st Dec. When I called again on November 19 to check, he informed me that the package had already been sent to Varur TPT. On the 21st, when I checked, it was still at Varur TPT. When I called the number provided, , he told me it would get to you in the evening...

We have booked our stock on VRL bahadurgarh branch on 12/12/23 with LR [protected], still stock is in Delhi location and not moving since last 8 days even I have make number of phone call in concern location but no response...