Vrl Logistics — Demanding penality for their mistake

Address:Theni, Tamil Nadu

we booked 6 carton boxes at THENI branch on[protected] LR.NO.[protected] TO ULLASHNAGAR MUMBAI. instead of sending to ullasnagar from mumbai tpt they mistakenly sent to mumbai DO. after our demand they again forwarded to ullashnagar.
now the demand 1, 400/- RS. as penality for this mistake. we already paid all the chrges at booking point. pls. take needed steps to get the materials delivered.
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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