Vrl Logistics — Non cooperative Staff at APMC office on 23.06.2015 @ 17:30 hrs.

I recd. a consignment LR No.[protected] dated 23.06.2015. Cash receipt No.19180935. I had to spend more than one hour for receiving one consignment. Totally non cooperative staff . It is his duty to search the consignment and give. He is asking me go and check in the lorry with this fellow and that fellow. These fellows are not at all working simply doing their personal work and sitting there. When I am asking him about my consignment he is not bothered about me and taking the receipt of some one who has come after me. He has to clear me first and then accept next LR receipt. Goods are to be brought to the counter and given because you are charging hamali. The staff says you collect it from there where they have thrown it. Even last time I had the same problem about 4 months back. Then I did not make an issue. If I get the LR No. of the old consignment I shall inform you. Consignments are just thrown. If they are kept serially it is very easy to trace them. The staff is not only non cooperative but also very lazy. They are directing some Drivers or Cleaners who are not the staff but have come with goods from different places.. You must aware that since last one week every where flooding has taken place in Mumbai because of rains. Employees are not serious, Non cooperative, wasting their time as well as others and doing nothing but wasting time.Kindly look into the matter and take action against your employees. M K RAO [protected] [protected]@yahoo.com