[Resolved]  VRL Travels — bad behaviour and wrong seat

Address:

Kolhapur, Maharashtra

Dear sir, Following is my complaint which was not at all expected from such a big name VRL TRAVELS. I had booked a ticket for my mother for traveling from Mangalore to Kolhapur. The ticket pnr is 2989966 and abhibus booking I'd is 2227011 Now can you guys explain me how can you give the adjacent seat to a lady to a man. My mother had a male passenger at her side seat which doesn't go with the booking laws. This is Shame on the name of Vrl and I will take every possible measure to raise this issue in consumer court and take necessary actions against your company. This is not all, even after assigning the wrong seat you guys didn't stop there.Your bus driver and conductor shouted at my mother instead of cooperating with her and helping her . Now this one is surely gonna take you guys in trouble. Just wait for the notice from consumer court. You guys have such a big name and do such cheap things, you will have to pay for this.