[Resolved]  VRL Travels — Cheating and Rude behavior of your driver

Address:Mumbai City, Maharashtra

My name is Christopher J. D'Penha. I am a senior citizen. I was travelling from Bangalore to Mumbai with my wife. We were travelling in bus no. KA25 D 4789. We left Bangalore at 10.00 pm on[protected]. The journey was fine. However when we reached Sion Circle Suddenly the driver turns back and says he is going to Wadala instead of Borivali. From Wadala he says we will get another VRL Bus to take us to Borivali. What is this nonsense. At the time the driver made this strange decision to go to Wadala instead of Borivali there was only myself and my wife, another senior citizen couple much older than us and three teenager girls. These teenager girls were saying they had to proceed to Mira Road. Just think the inconvenience by going to Wadala. The two drivers and the Bus boy were very rude to me. Please tell me whose decision it was to go to Wadala. You are cheating customer.
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Aug 14, 2020
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